Frequently Asked Questions
Everything you need to know about your Bioracer performance gear.
How do I determine the correct size for my cycling apparel?
Bioracer gear is designed with an athletic, aerodynamic fit. We recommend using our comprehensive online size guide and measuring your chest, waist, and hips to ensure the best performance fit.
What is the standard delivery time for my order?
Standard shipping typically takes 3-5 business days within Europe and 7-10 business days for international orders. You will receive a tracking link via email as soon as your package leaves our warehouse.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that custom-designed teamwear is generally excluded from standard returns.
How should I wash and care for my professional cycling kit?
To maintain the technical properties of the fabric, machine wash at 30°C using a mild detergent. Avoid fabric softeners, do not tumble dry, and always hang to dry in a shaded area.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and iDEAL to ensure a secure checkout process.
Do you offer custom teamwear services?
Absolutely. Bioracer is a leader in custom speedwear. You can contact our dedicated teamwear department to start designing high-performance kits for your club or professional team.